At the close of each project, Mick Rich Contractors sends out a Performance Questionnaire to the Owners of the project, the Architects, and all subcontractors. Their feedback on all facets of the project proves to be an invaluable tool in allowing us to gauge our work and giving us helpful suggestions on how we can improve our performance in areas ranging from our ability to adhere to specifications and drawings to neatness of the job site. Positive comments are greatly appreciated and are passed on to all employees. Following are some comments received from past projects:
"Considering the various unforeseen site conditions we ran into, Mick Rich Contractors did an excellent job in project delivery and coordination…"
Armando V. Cordova, LANL Project Leader
"…we would like to do more work with you. We were very pleased with all aspects of the job. Your supervisor Ray was very organized and kept informed by checking with us."
Scott Stokes, Project Manager, City of Rio Rancho
"The form should have a column for 'exceptional' or 'outstanding".
Project Mgr Cuba HS Classroom Addition
"Mick Rich Contractors is a professional operation. We look forward to working with you."
Jim Myers, President
"We have worked with Mick Rich Contractors for many years and have had a very good relationship. I would recommend them highly."
Cuba HS Classroom Addition
"I think I can speak for everyone that we were very satisfied."
Tom Littleton, Facilities Coordinator
"The work was performed very professionally and in a timely manner, the crew leader was most informative as problems were encountered, and corrective action taken."
Mick Jakymiw, City of Rio Rancho
"Dames & Moore is constantly looking for projects that would allow Mick Rich Contractors' involvement."
Paul J. Fensterek, P.E. Managing Prin
"These guys just came in and did the job! No nonsense! I was impressed by the time frame from ordering to completion of job."
Tom Houlton, Technician
"Outstanding job on the submittals! They were of high quality, were complete, and were submitted in a timely manner."
Kathi Zarraby, LANL, Sr. Contract Admin